LINE

LY Corporation Common Terms of Use

 

These LY Corporation Common Terms of Use (these “Terms of Use”) apply commonly to all persons (“you” or “User(s)”, depending upon the context) to use the services, software and other products (collectively, “Services”) provided by LY Corporation (“we,” “us,” or “our”).



Chapter 1 General Rules

1. Definitions

The following words and terms shall have the meanings set forth below when they are used in these Terms of Use.

1.1. “Contents” means information such as text, sounds, music, images, videos, software, programs, computer code, and other information.

1.2. “Subject Contents” means Contents that may be accessed through the Services.

1.3. “Submission (Submit)” means the act of submitting, posting, disclosing, providing or transmitting Contents to or on the Services.

1.4. “Submitted Contents” means Contents that Users have Submitted to the Services.

1.5. “Individual Conditions of Use” means the conditions of use separate from these Terms of Use that pertain to specific Services released or uploaded by us, and which apply to the use of the Services, under names such as “general conditions,” “terms”, “guidelines,” “policies,” or the like.

1.6. “Charges” means the cost required for using the Services regardless of the name such as charge, rate, fee, membership fee or otherwise (including the User’s debts for which we have been entrusted the collection thereof by a third party).

1.7. “Subscription Services” means services where you can use specific Contents or the Services designated by us for a given period of time by paying a fixed fee.



2. Use of the Services

2.1. In order to use the Services, you need to agree to these Terms of Use, irrespective of whether Charges are applicable or whether account registration is required.

2.2. We will deem that you have agreed to these Terms of Use by actually using the Services which are provided free of charge (limited to those which can be used without registering an account).

2.3. Users who are minors may only use the Services by obtaining prior consent from their parents or legal guardians.

2.4. If Users will be using the Services on behalf of, or for the purposes of, a business enterprise, then such business enterprise must also agree to these Terms of Use prior to using the Services.

2.5. Users shall use the Services under their own responsibility.



3. Restriction on use of the Services

3.1. We may add conditions for use of the Services, such as limiting their use to those who have a registered account (including a LINE account or Yahoo! JAPAN ID), or who are a certain age or older, or who satisfy certain requirements through procedures specified by us, such as identity identification.

3.2. We do not allow use by members of anti-social forces (including those who were members in the past), or by persons so involved, or by persons who abuse the Services, or through their use cause trouble to a third party.



4. Account registration information

4.1. When registering an account, you are obligated to (1) register true and accurate information, and (2) make appropriate corrections by yourself to keep that registered information up to date.

4.2. Any User who has registered an account may delete such User’s account at any time.

4.3. Any and all rights of a User to use the Services for which the registration of an account is required shall cease to exist when such User’s account has been deleted for any reason. Please take note that an account cannot be retrieved even if a User has accidentally deleted his/her account.

4.4. An account is for exclusive use and belongs solely to the User of such account. Users may not transfer, lease or otherwise dispose their rights to use the Services for which the registration of an account is required to any third party, nor may the same be inherited or succeeded to by any third party.



5. Provision of Subscription Services

5.1. Users may receive Subscription Services under the conditions prescribed by us. In addition to these Terms, Users shall abide by the fees for the Subscription Services, the payment method thereof, as well as other Individual Conditions of Use posted on the Services or on our website.

5.2. Excluding the cases set out in the Individual Conditions of Use, Users may take procedures for the cancellation of Subscription Services at any time; provided, however, that even if a User takes the procedures for cancellation prior to the intended period of use, the User may not change such period of use, nor may the User cancel the purchase of the Subscription Services. In such case, the fees already paid will not be refunded, nor will there be any refund on a pro rata basis. However, the foregoing will not apply if laws or regulations require otherwise.

5.3. If a User does not complete its cancellation procedure by the designated date and time, the period of use of the Subscription Services may be automatically renewed in accordance with the terms prescribed by us even after the end of the period of use of such Subscription Services.



6. Advertisement

We may post our ads or those of a third party on the Services.



7. No emergency call functions

The Services cannot be depended upon for emergency calls, such as those made to law enforcement agencies, maritime safety authorities, fire brigade or other emergency services.



8. Contents

8.1. We grant Users a non-transferable, non-sublicensable, non-exclusive license to use the Subject Contents provided by us, solely for the purpose of using the Services.

8.2. Users shall abide by the conditions applicable thereto when using the Subject Contents which are subject to conditions of use, such as additional fees and periods of use and the like. Even if terms such as “Purchase”, “Sales,” and the like appear on the screens for the Services, we shall remain the owner of all intellectual property rights as well as all other rights in the Contents offered to Users by us, and such rights shall not be transferred to Users. Users will only be granted usage rights as set forth above.

8.3. You must not use (including, without limitation, copying, transmitting, reproducing and modifying) the Subject Contents beyond the scope of the intended use of the Subject Contents in the Services.



9. Handling of User’s data and Contents

9.1. We shall not be obligated to back up data and the Submitted Contents stored by you on servers managed by us. You are responsible for backing it up yourself.

9.2. Copyrights in the Submitted Contents belong to you or the copyright holder of such Contents.

Among the Submitted Contents, with regard to those Submitted to the Services that can be accessed by unspecified or large number of Users, such as electronic bulletin boards, and those disclosed to other general Users, who are not your friends, in the Services such as the application “LINE” provided by us, you shall license (including, without limitation, a sublicensing right) us the right to use (including, without limitation, replication, screening, public transmission, exhibition, distribution, transfer, loan, translation, adaptation and publication) such Submitted Contents free of charge and non-exclusively, with indefinite duration within and outside of Japan.

The Services may include functions where multiple Users may edit Contents (post, correct, and delete, etc.). In such case, a User who posted his/her Submitted Contents shall grant other Users the right to edit such Submitted Contents.

Moreover, you shall not exercise rights such as author’s moral rights.

9.3. If we acknowledge that you have violated, or may violate, laws and regulations or these Terms of Use in connection with the Submitted Contents, or when otherwise reasonably required for business, we may restrict the use of the Services, such as by deleting the Submitted Contents, without requiring any prior notice to you.

9.4. We may check and confirm the contents of the Submitted Contents by Users to the extent permissible under laws and regulations, when it is necessary for us to confirm compliance with related laws and regulations or the provisions set out in these Terms, etc.; provided, however, that we are not obligated to conduct such confirmation.



10. Message function using an electronic bulletin board, browsing thereof and right of deletion

Certain Services provide a message exchanging function among Users by using the system of an electronic bulletin board. Certain electronic bulletin boards can only be browsed by the three parties of the sender of the message, recipient of the message, and us. In the foregoing case, we may browse the subject matter as needed and delete the message in light of these Terms of Use.



11. User’s responsibility related to account and password, etc.

When registering authentication information in using the Services, a User must strictly manage such authentication information under its own responsibility so that it will not be abused. If an operation is performed using the User’s authentication information that was registered (including without limitation cases where the User is authentication based on a combination of account and password, or based on a comparison of the code uniquely assigned for each mobile phone number sent from a mobile operator and the registered information), we will provide the Services by deeming that such operation is an act by the actual User. If Charges are incurred for the use of the Services or purchase of products as a result of a person other than the registered User performing operations using the User’s authentication information, we will bill such Charges to the User unless there was willful misconduct or negligence on our part.



12. Provision of the Services

12.1. Users shall supply PCs, mobile phone devices, smartphones and other communication devices, operating systems, communication methods and electricity, etc. necessary for using the Services at their own responsibility and expense.

12.2. We may temporarily suspend providing all or part of the Services in case of the occurrence of any of the following:

(1) when conducting maintenance or repair of systems;

(2) when the Services cannot be provided due to force majeure such as an accident (fire, power outage, etc.), act of God, war, riot, labor dispute;

(3) when there is system failure or heavy load on the system;

(4) when securing the safety of Users or third parties, or in the case of an emergency for the public welfare; or

(5) when we reasonably determine it to be necessary, other than those set forth in each of the preceding items.



13. Warranty of and modification to the Services

13.1. With regard to the contents of the Services, we make no guarantee, whether express or implied, about the nonexistence of problems (including, without limitation, security-related defects, errors and bugs and infringement of rights), or about its security, reliability, accuracy, completeness, effectiveness and suitability for a particular purpose, and continuity of the provision of the Services. We are not obligated to provide the Services to you upon eliminating such problems.

13.2. We may modify all or a part of the contents of the Services when corresponding to any of the following items:

(1) when modification to the contents of the Services, such as addition of functions to or improvement of the Services, conforms to the general interests of Users; or

(2) in cases other than the preceding item, there is rationality in light of the necessity to modify the contents of the Services, appropriateness of the contents after modification, and other circumstances concerning the modification.



14. Prohibition of reuse of the Services, etc.

Unless otherwise prescribed by us, you may not use the Services, or the data they consist of, for a purpose other than the purpose for which they are provided. If you do, we have the right to suspend such an act and charge you an amount equivalent to the profit or benefit you received from such an act.



15. Matters to be observed in using the Services

The following acts are prohibited when using the Services:

(1) act that is in violation of laws and regulations, court judgments, decisions or orders, or legally binding administrative measures;

(2) act that is contrary to social norms or public policy, act of infringing upon the copyrights, trademark rights, patent rights or other intellectual property rights, honor rights, privacy rights or other rights granted by law or other contractual rights of us or those of a third party, or act of causing trouble to others;

(3) act of Submitting excessively violent expressions, sexually explicit expressions, expressions corresponding to child pornography or child abuse, expressions that lead to discrimination by race, nationality, beliefs, gender, social status or family origin, expressions that may induce or facilitate suicide, self-injury or drug abuse, or other expressions that include antisocial contents and cause displeasure to others;

(4) act of Submitting programs, etc. that will destroy or obstruct the functions of software and hardware, etc. being used by other Users;

(5) act of destroying or obstructing the functions of our server or network, act of wrongfully operating the Services by using BOT, cheat tools or other technical means, act of intentionally using a defect of the Services, act of making unreasonable inquiries or requests to us, such as by repeatedly asking the same question, or any other act that obstructs or impairs the operation of the Services or the use of the Services by other Users;

(6) act of performing reverse engineering, disassembly, or decoding of the source code by any other means for unjustifiable purposes or in a wrongful manner;

(7) act of obstructing the Services, ads distributed by us, or services or ads provided on our sites or apps;

(8) act of wrongfully collecting, accumulating, disclosing or providing information related to third parties such as personal information, registration information and usage history information;

(9) act of sending the same or similar messages to a large, indefinite number of Users (except for those approved by us), act of indiscriminately adding other Users as friends or to group talk in the Services such as the application “LINE” provided by us, or any other act deemed by us to constitute spamming;

(10) act of converting the right to use the Services or Contents into cash, property or other economic gain in a method other than the method prescribed by us;

(11) act of engaging in sales, publicity, advertisement, solicitation or any other act for profit, act with the purpose of meeting or dating strangers (excluding those approved by us), act with the purpose of sexual conduct or obscene acts, act with the purpose of harassing or slandering other Users, religious activities or act of solicitating others to religious organizations, or any other act of using the Services for purposes other than as intended by the Services;

(12) act of Using the Services by using another User’s account;

(13) act that leads to the misrepresentation of us and/or a third party or that intentionally spreads false information;

(14) act of acquiring accounts or passwords from others or disclosing or providing accounts or passwords to others, irrespective of the means thereof;

(15) act of offering benefits to antisocial forces directly or indirectly, or any other act of cooperating with antisocial forces;

(16) act of assisting or facilitating any act corresponding to each of the preceding items, or act of preparing the same;

(17) in addition to each of the preceding items, any act that is reasonably deemed inappropriate by us.



16. No assignment of rights or obligations

You may not assign all or part of the contractual status of an agreement falling under these Terms of Use, or the rights and obligations arising therefrom, to a third party without our prior written consent.



17. Deletion of Submission, suspension of use of the Services, deletion of account

17.1. In any of the following cases, in order to appropriately operate the Services we provide, we may, without prior notice, take such measures as deleting data or Contents, prohibiting the use of all or part of the Services, or deleting User’s accounts.

In addition, if you have registered multiple accounts, measures may be taken on all of those accounts:

(1) when you violate any of the matters stipulated in the laws and regulations, these Terms of Use or the Individual Conditions of Use, or when we reasonably determine that there is a risk of such a violation;

(2) when you impair our credibility by spreading rumors, using fraudulent means, using force or other wrongful means;

(3) when an account is registered or used by an anti-social force or its members or persons so involved, or when we reasonably determine that there is such a risk;

(4) excluding the cases set out in the Individual Conditions of Use, when you have not used your account or specific Services for 1 year or longer; and

(5) in any other case where we reasonably determine that it is difficult to maintain the contractual relationship between you and us, such as when the relationship of trust with you is lost.

17.2. When we reasonably determine that you are facing credit uncertainty such as when our claims held against you are subject to attachment or provisional attachment, or when you receive a petition for commencement of bankruptcy, civil rehabilitation or other similar proceedings, or you independently file the foregoing petitions, in order to appropriately operate the Services, we may, without prior notice, take such measures as suspending the use of our paid services and our payment settlement services (including Yahoo! JAPAN Wallet) or terminating the contract related to the provision of such services. In addition, if you have registered multiple accounts, measures may be taken on all of those accounts.

17.3. In any of the following cases, in order to appropriately operate the Services, we may, without prior notice, take such measures as deleting User’s accounts (limited to the Yahoo! JAPAN ID) in addition to the measures of 17.2 above.

In addition, if you have registered multiple accounts, measures may be taken on all of those accounts:

(1) when there is a delay in payment of the Charges payable to us and, despite being formally demanded by us to make payment within a reasonable period, you fail to do so within the foregoing period on multiple occasions, and we reasonably determine that it is difficult to maintain our contractual relationship with you;

(2) when the use of a credit card or bank account designated as the method for settlement of Charges of the Service (including Yahoo! JAPAN Wallet) is suspended, and despite being formally demanded by us repeatedly to register another valid credit card or bank account, you fail to do so within a reasonable period, and we reasonably determine that it is difficult to maintain our contractual relationship with you; and

(3) when our claims held against you are subject to attachment, or we reasonably determine that you are facing credit uncertainty such as when you receive a petition for commencement of bankruptcy, civil rehabilitation or other similar proceedings, or you independently file the foregoing petitions.



18. Compensation to us

If we suffer any damage due to your willful misconduct or negligence, you must compensate the damage that we suffered immediately when we demand such compensation.



19. Disclaimer

19.1. We shall be exempt from liability, irrespective of the nature thereof, unless it is due to our willful intent or gross negligence.

19.2. Notwithstanding the provisions of the preceding paragraph, if a contract with a User regarding the use of the Services under these Terms of Use falls under a consumer contract as defined under the Consumer Contract Act of Japan, we will be liable for compensation for loss or damage within the range of the loss or damage that would normally occur, up to the maximum of the amount of the Charges for paid Services (equivalent to one month’s fees in the case of Subscription Services), and will not be liable for lost profits or other damages arising due to special circumstances, except for cases arising out of our willful intent or gross negligence.

19.3. If we cause damage to you due to gross negligence on our part, we will not be liable for lost profits or other damages arising due to special circumstances, and will be liable for compensation for loss or damage within the range of the loss or damage that would normally occur, up to the maximum of the amount of the Charges for paid Services (equivalent to one month’s fees in the case of Subscription Services); save for cases where a contract with a User regarding the use of the Services under these Terms of Use falls under a consumer contract as defined under the Consumer Contract Act of Japan.



20. Individual Conditions of Use

For certain Services, Individual Conditions of Use may be prescribed in addition to these Terms of Use.

If there is any difference between these Terms of Use and the Individual Conditions of Use, unless otherwise specified, the Individual Conditions of Use shall prevail over these Terms of Use in relation to such Services.



21. Third-party services

The Services may contain services or Contents provided by third parties other than us. Such third parties shall bear any and all responsibility regarding such services and/or Contents. Furthermore, there may be conditions of use provided by such third party which are applicable to such services and Contents.



22. Notification or contact

22.1. Any communication from us to you in relation to the Services will be made by way of posting on the Services or at a proper location in our website or any other method that we deem appropriate.

22.2. If you wish to contact us, please do so according to the method designated by us, such as by using the inquiry form provided by us or by e-mail to the e-mail address specified by us.

22.3. As a general rule, we will respond to inquiries from Users only by using the message function or by e-mail.



23. Privacy

23.1. We place top priority on the privacy of its Users.

23.2. We will appropriately handle information related to individual Users in accordance with the LY Corporation Privacy Policy.

23.3. We promise to exercise the utmost care and attention to its security measures to ensure the safe management of any and all information collected from Users.



24. Revision to these Terms of Use

We may revise these Terms of Use in any of the following cases.

In the foregoing case, we will make public, by indicating on the Services or our website, or notifying Users according to a method prescribed by us, to the effect that these Terms of Use will be revised, as well as the subject matter and effective date of the revised version of these Terms of Use. In the case of Item (2) below, we will make the revision public a reasonable period before the effective date of the revision. The revised version of these Terms of Use shall come into effect from the effective date:

(1) when revision to these Terms of Use conforms to the general interests of Users; or

(2) when revision to these Terms of Use is not in breach of the purpose of any contract, and is rational in light of the necessity of such revision, appropriateness of the subject matter after revision, and other circumstances concerning the revision.



25. Governing law and jurisdiction

The Japanese version of these Terms of Use shall be the official text, and the establishment, coming into force, and interpretation of these Terms of Use shall be governed by the laws of Japan.

Any dispute arising between the User and us attributable or related to the Services (including the content of posts, advertising, etc.) shall be subject to the exclusive jurisdiction of Tokyo District Court as the court of first instance.



26. Restriction on application of these Terms of Use

If a provision in these Terms of Use is considered to be contrary to relevant laws and regulations which are applicable to an agreement with a User that is based on these Terms of Use, the said provision shall not be applicable to the agreement with the said User to that extent.

However, even in such instance, the validity of all of the other provisions of these Terms of Use shall be not affected.



Chapter 2 Software Regulations (Guidelines)



1. Software

These Guidelines are regulations that apply to the software we provide. In this Chapter, “software” refers to the application programs we provide (including programs such as widgets), application programming interfaces (APIs) for our web Services, developer support tools such as software development kits (SDK) (including Services such as our web Services provided through these), software necessary for using the Services, such as Content viewers, and all other software we provide (including updated versions, modified versions, substitutes and reproductions). Furthermore, “software” also includes that which Users can develop by themselves through the use of the above software. The User is solely responsible for software components developed by the User using such software (hereinafter, “Developed Software”).



2. Usage restrictions

We may, according to Paragraph 2 of “13. Warranty of and Modification to the Services” of Chapter 1 General Rules, restrict the use of software and certain functionalities (e.g. use software to restrict the number of accesses to and access time of the Services). In addition, we may, according to the foregoing Paragraph, provide or terminate support for software and modified versions (including updated versions).



3. Compliance required for software use

The following acts are prohibited in using the software:

(1) reverse engineering, disassembling, or decoding the source code by any other means for unjustifiable purposes or in a wrongful manner;

(2) using software to control equipment or the like in such a way that could cause a serious risk to human life, personal safety, or property;

(3) using by oneself, or causing a third party to use, software or Developed Software for the purpose of receiving compensation;

(4) selling, renting, or licensing the software without our prior consent expressed either in writing or by some other method specified by us;

(5) using or misusing the software in excess of a reasonably necessary amount, or using the software in a way that does not comply with the instructions set by us regarding software use; and

(6) using the software in a manner that is not within the purpose for which the software is provided, or using the software by a method or in a manner that we deem inappropriate.



4. Rights-related matters

All rights related to the software, executable files, and other software belong to us or our affiliates as owners of copyrights to the applicable software.

However, if a User has rights to Developed Software under the Copyright Act of Japan, the above provision regarding rights shall not apply.



5. No warranty

With regard to the software we provide, as stipulated in Chapter 1 General Rules, we make no guarantee, whether express or implied, about the nonexistence of problems (including, without limitation, security-related defects, errors and bugs and infringement of rights), or about its security, reliability, accuracy, completeness, effectiveness and suitability for a particular purpose, and continuity of the provision of software. We are not obligated to provide the software to you upon eliminating such problems.



Chapter 3 Yahoo! JAPAN Wallet Regulations (Guidelines)



1. Registration in Yahoo! JAPAN Wallet

When using certain Services designated by us among the Services, you need to register the method of paying the Charges in Yahoo! JAPAN Wallet.

If there is any change to the information registered in Yahoo! JAPAN Wallet, you need to immediately take measures to make such change.



2. Restrictions on use

The credit card companies (types) and bank accounts that you can register in Yahoo! JAPAN Wallet are limited to those prescribed by us in advance, and must be in your name.

When we deem necessary, we may set a credit limit on your payment of the Charges that can be made using Yahoo! JAPAN Wallet.



3. Agency payment service and subcontracting

If you designate Yahoo! JAPAN Wallet as the method of paying the Charges of transactions concluded between you and the provider of products or services other than us, we will receive payment from you based on authorization from the provider of products or services to receive payment of the Charges of such products and services on its behalf based on a contract with such provider of products or services (hereinafter referred to as the “Agency Payment Service” in this Chapter).

In the foregoing case, your payment of the Charges of products or services will be completed when your payment to us is completed.

We may subcontract all or a part of the Agency Payment Service to a payment service agent upon imposing confidentiality obligations on the payment service agent.

We may also consign to a service provider all or a part of the service of paying rewards, compensations or refunds to you upon imposing confidentiality obligations on the service provider.



4. Billing and payment

If you are using products or services provided by us, as a general rule, the cut-off date of use will be the last day of each month, and we will bill you in the following month (prescribed date).

For the cut-off date of billing if you are using credit card payment, please confirm with each credit card company.

We will not issue any receipt, etc. for the payment of Charges made by you using Yahoo! JAPAN Wallet.



5. Suspension of use of Yahoo! JAPAN Wallet

If you wish to suspend the use of Yahoo! JAPAN Wallet, you can do so at any time according to the procedures prescribed by us.

However, if you are using a paid service, you cannot suspend the use of Yahoo! JAPAN Wallet unless you take the cancellation procedures of all paid services.



6. Scope of our responsibility

We will not have any contractual relationship with you concerning products and services that you purchase or use using Yahoo! JAPAN Wallet other than the products and services provided by us.

If you suspend the use of Yahoo! JAPAN Wallet, if there is any deficiency in the registered information such as information related to the registered credit card or bank account, or if you are unable to make or receive payment due to your own reasons, we will not be liable for any damage that you suffer.



7. Assignment of claims

If you delay payment to us, we may assign the claim thereof to a third party, and you accept such assignment.



Chapter 4 Coin Regulations (Guidelines)



1. “Coins” means prepaid payment instruments or the like, issued by us, which Users may exchange for the Services and Contents which are provided for a fee within the Services.



2. Coins will be provided to the User’s account by the means specified by us, such as purchases in the Services, special offers and the like. The purchase unit, method of payment, and any other conditions for granting the Coins will be determined by us and indicated in the Services or on our website.



3. Coins may not be exchanged or used for cash, property or other economic value other than the Services and Contents designated by us. The number of Coins required for receiving the Services or Contents, as well as other conditions for the exchange of Coins, will be determined by us and indicated in the Services or on our website.



4. Coins may only be used by the account that obtained the same. Furthermore, Coins provided by terminal devices of different operating systems may not be carried over or combined, even if they are under the same name, since the types of Coins are different.



5. Coins will not be refunded for any reason whatsoever; provided, however, that this shall not apply if necessary under applicable laws and regulations. In such case, we will determine the process for refunds in accordance with the relevant laws and regulations, and such information will be made available on our website, etc.



(Revised on October 1, 2023)



Special Provisions for European Union Users

These Provisions describe the matters to be provided under the provisions of the European Union’s Digital Services Act (the “DSA”).



1. Points of contact for recipients of the service

Users in the European Union may make inquiries and make reports on posted contents from the following form.



<Inquiry form>



2. Points of contact for Member States’ authorities, the Commission and the Board & Legal representative

The authorities of European Union’s Member States, the European Commission, and the European Board for Digital Services may contact us regarding the DSA by the following form or through the DSA Legal Representative.

This is available in English and German.



<Contact points:Authorities>



<DSA Legal Representative>

PLANIT // Consulting GmbH

Jungfernstieg 1, 20095 Hamburg, Germany

DSA_Rep@planit.legal

+49 40 609 44 190



3. Content moderation

We are doing its best to maintain the integrity of the service through patrols so that the services provided by us are safe and secure for the Users and can be used with comfort.

We have set up a monitoring center and conducts patrols of areas where Users can freely post and view, and are available to the public.

- The exchanges of messages between individuals in the chats of the LINE app are not patrolled in accordance with the secrecy of communications under the Telecommunications Business Act of Japan. However, if there is a report from a User with respect to an area not available to the public, such as in the chats of the LINE app, the contents provided by such User will be confirmed.

In addition, if a User discovers a post that is prohibited by the laws and regulations or the terms of use of each service, such User may report that to us by using the inquiry form.

We will determine whether such post violates the laws and regulations or the terms of use under our guidelines, which are based on the laws and regulations and the prohibited matters set forth in the terms of use, and if a violation is recognized, we will hide or delete such post, or will suspend or terminate the provision of the service on which such post was made. In addition, if a post is determined to be malicious, the account that made such post itself may be suspended or deleted.



(established on February 16, 2024)