Article 1 (Purpose)
LINE Point Connect Specific Terms and Conditions (these “Specific Terms and Conditions”) set forth the terms of use for LINE Point Connect (the “Service”) provided by LY Corporation , and distributed by LINE Plus Corporation and its affiliates (including but not limited to LINE Taiwan Limited) (Collectively, “Company”).
Article 2 (Definition)
The terms used in these Specific Terms and Conditions shall have the meanings as set forth in the following items:
(1) “LINE” means the communication app and the services incidental thereto provided by the Company.
(2) “LINE Points” means the points granted under the point service provided by the Company.
(3) “PCS” means a program or system to use the Service provided by the Company under the name “Point Connect Server.”
(4) “Development Environment” means the development environment for the Service provided by the Company to the Customer under the name “LINE Developers.”
(5) “Customer” means the person who develops the PCS under the Development Environment using the Service and provides the PCS.
(6) “User” means the person who is granted LINE Points through the PCS provided by the Customer.
Article 3 (Contractual Relationship)
1. These Specific Terms and Conditions apply in conjunction with the “Basic Terms and Conditions of LINE Service for Business Partner” (the “Basic Terms and Conditions”). If the contents of the Basic Terms and Conditions, the Official Account Terms of Use, or the API Terms of Use are different from the contents of these Specific Terms and Conditions, these Specific Terms and Conditions shall prevail.
2. The person who wishes to use the Service shall agree to the Basic Terms and Conditions, the Official Account Terms of Use, the API Terms of Use and these Specific Terms and Conditions, fill in the necessary items in an application form or application screen separately designated by the Company (hereinafter collectively referred to as the “Application Form, Etc.”), and apply to the Company to use the Service.
3. If the Company approves the use of the Service in response to the application set forth in the preceding paragraph, the Company shall notify the person making such application, in writing (including by email), of the ID, password, and information necessary for using the Service (“ID, Etc.”).
4. Unless otherwise set forth in the Application Form, Etc., an individual use agreement regarding the use of the Service (an “Individual Agreement”) shall be deemed to have been executed as of the day when the Company makes the notification set forth in the preceding paragraph.
5. Unless otherwise set forth, an Individual Agreement shall be automatically terminated at the time when any amendments are made to the agreements relating to the Individual Agreement (including, without limitation, (i) the LINE official account use agreement relating to the Service, and (ii) the API use agreement under the LINE official account service relating to the Service) (the “API”) such that the Service will not be able to be used.
6. The Company may amend the contents of these Specific Terms and Conditions by publicly disclosing or notifying the Customer of the same as necessary in accordance with the laws and regulations. In this case, the Company shall make the contents and effective date of the Specific Terms and Conditions after amendment public to the Customer by indicating the same on the Development Environment or notifying the Customer of the same in a manner designated by the Company. The Specific Terms and Conditions after amendment shall take effect on the effective date.
Article 4 (Payment of Use Fees)
1. The Company shall grant the number of LINE Points applied for by the Customer through the PCS to the User designated by the relevant application.
2. The Customer shall pay the number of LINE Points granted by the Company to the relevant User during a period from the 1st day to the last day of each month (the “Calculation Period”) (which shall be the number as that collected via the Company’s system) multiplied by the rate designated by the Company (with any fractions to be rounded down to the nearest whole number) as the use fees for the Service (in Japanese yen (excluding taxes); hereinafter, the “Use Fees”) by the last day of the month immediately following the Calculation Period month, by way of wire transfer to a bank account separately designated by the Company (wire transfer fees shall be borne by the Customer).
3. Even if the LINE Points which the Company grants to the User expire, the Customer hereby agrees that it will not be exempted from the obligation to pay the Use Fees set forth in the preceding paragraph and that there will not be any refund of the Use Fees already paid to the Company.
4. If the Customer provides the User with specific services by using the Service, the Customer shall do so at its own responsibility and expense. Even if the User obtains LINE Points in an inappropriate manner, the Customer agrees that it will not be exempted from its obligation to pay the Use Fees.
Article 5 (Management of ID, Etc.)
1. The Customer shall manage the ID, Etc., and use the Service with the due care of a good manager.
2. The Customer may refer to or download the technical specifications including API, etc., and documents, etc., (“Company Documents, Etc.”) necessary for developing the PCS through the Development Environment.
3. The Customer shall appoint a person who will conduct development, operations and management for using the Service through the Development Environment (the “Operator”). The Customer shall be responsible for all the acts relating to the Service by the Operator, and the Company may deem the acts engaged in by the relevant Operator as acts engaged in by the Customer and hold the Customer responsible in accordance with the Individual Agreement.
4. The Customer shall not allow any third party other than the Customer (excluding the Operator) to use the ID, Etc. (meaning access to the Development Environment and any other operations on the Service), without obtaining prior approval from the Company in writing (including by email).
5. The Customer shall maintain the confidentiality of any and all information (including, without limitation, personal information; the “Information”) obtained through its use of the Service, and shall only use the Information within the scope necessary to use the Service.
6. The Customer shall establish a management system as set forth in the following items, in order to properly manage the ID, Etc. and the Information:
(1) Appointing a person responsible for overseeing the handling of the ID, Etc. and the Information;
(2) Limiting the devices that can access the ID, Etc. and the Information, and strictly managing such devices;
(3) When using any tangible items on which the ID, Etc. and the Information are recorded or written, limiting the places where such tangible items are used or stored, and strictly keeping such tangible items in a lockable cabinet, locker, etc.; and
(4) In addition to any of the foregoing items, preparing any systems necessary to appropriately manage the ID, Etc. and the Information (including, without limitation, developing a function to detect unauthorized access to, and conducting training for appropriate management of, the ID, Etc. and the Information, and auditing the management thereof).
7. The Customer shall, upon the Company’s request, report to the Company on the management system of the ID, Etc. and the Information in writing (including by email).
Article 6 (Matters Relating to PCS)
1. The Customer shall develop the PCS at its own responsibility and expense and link the PCS with the API relating to the Service.
2. The Customer shall, upon the Company’s request, provide a written (including by email) report to the Company of information on the plan for the development and functions, etc., of the PCS (the “Planning Information”) prior to the commencement of the relevant development and obtain prior approval from the Company. When instructed by the Company to make any changes to the Planning Information, the Customer shall comply with such instructions. The Company shall handle the Planning Information as confidential information of the Customer.
3. The Customer shall develop the PCS so that the PCS’s actions and operations on LINE (not limited to automatically-generated actions and operations, but including messages, etc., sent to the User by the Customer directly operating the Development Environment) will not be contrary to the prohibited matters, etc., set forth in the LY Corporation Common Terms of Use.
4. The Customer shall implement functionality into the PCS to display the following items on the screen to the User in a manner such that the User can recognize such items (including notifications, such as messages) and obtain consent from the User if necessary, and must comply with the matters displayed to the User:
(1) The fact that the Customer shall be responsible for managing the messages entered by the User on the PCS and the information collected by the PCS (including, without limitation, personal information; hereinafter, together with the messages entered on the PCS, collectively referred to as the “PCS Collected Information, Etc.”); and that the PCS Collected Information, Etc., shall be used only within the scope of the services on LINE provided by the PCS; and
(2) The fact that the PCS Collected Information, Etc., shall be handled in accordance with the privacy policy established by the Customer, and that the User may view such privacy policy at any time.
5. The Customer shall comply with the following items when developing and operating the PCS:
(1) The PCS shall conform to the specifications of the PCS and the development guidelines for the Service (including documents, regardless of the name thereof, delivered to the Customer for the same purpose; hereinafter, the “Guidelines, Etc.”) set forth in the Company Documents, Etc., and not fall under any of the prohibited matters set forth in the Guidelines, Etc.;
(2) The PCS shall not infringe on any rights of any third party (including, without limitation, copyrights, authors’ moral rights, patent rights, trademark rights, design rights, utility model rights, trade secrets, reputation and honor rights, image rights, privacy rights, and publicity rights);
(3) The PCS shall not contain any content that is likely to harm the public order or good morals (including, without limitation, excessively violent expressions, overly sexual expressions, or other anti-social content) or any contents prohibited by the laws or regulations;
(4) The system developed, operated, and managed by the Customer shall satisfy the requirements requested in the “METI System Management Standards” established by the Ministry of Economy, Trade, and Industry, or the Customer shall establish a management system equivalent thereto;
(5) The PCS Collected Information, Etc. shall be limited to the information considered by the Company as necessary for the operation of the PCS, and the Customer shall not obtain passwords or personal identification numbers, credit card information, or any other highly confidential information, and information relating to the User’s privacy shall not be unnecessarily obtained; and
(6) The Customer shall not provide the Information to any third party (excluding the Operator) or publicly disclose the Information.
6. Even after the commencement of the operation of the PCS, if the Company considers that the operations and actions of the PCS are likely to involve any violations or improper operations in light of the LY Corporation Common Terms of Use, these Specific Terms and Conditions, and the Guidelines, Etc., the Company may instruct the Customer to take corrective measures or request the Customer to examine the PCS. The Customer must provide the necessary cooperation for such examination, and if instructed by the Company to take corrective measures, the Customer must promptly comply with such instructions.
7. If the PCS causes the Customer to receive any claims, etc., from any third party, including any User, or if any security accidents/incidents occur involving any leakage, etc., of the personal information, etc., the Customer shall promptly inform the Company of such matters in writing (including by email). If separately requested by the Company, the Customer shall report to the Company on the details of such incidents, within a reasonable scope.
8. If the PCS developed by the Customer causes any conflict to arise between the Customer and any third party, including any User, the Customer shall handle and resolve such conflict at its own responsibility and expense, and the Company shall in no way be involved in such conflict, including any involvement by way of mediation.
9. For any matters not set forth in these Specific Terms and Conditions regarding the handling of the PCS Collected Information, Etc., the Customer shall comply with the LINE User Data Policy. If there are any conflicts between these Specific Terms and Conditions and the LINE User Data Policy, these Specific Terms and Conditions shall prevail.
Article 6-2 (Acquisition of Consent for the User Information)
1. In the use of the Service, the Customer shall provide the Company with information on the User (including, without limitation, the identifier, and the number of points granted, of the User to whom LINE points are granted, etc.; hereinafter, the “User Information”) in a manner of sharing the information to the Company by using the API, etc. If consent from the User is necessary when providing the User Information to the Company, the Customer shall be responsible for obtaining advance consent from the User.
2. In order to provide the Service to the Customer, the Company shall link the User Information provided by the Customer in accordance with the preceding paragraph with personal data owned by the Company. If the User Information that the Customer provides to the Company falls under personal-related information, the Customer shall obtain advance consent from the User to match the personal-related information which the Customer provides to the Company with the personal data owned by the Company.
Article 7 (Ownership and Use of Rights)
1. The intellectual property rights, including copyrights, for the Company Documents, Etc., shall be owned by the Company. The Customer shall not reprint, forward, copy, publicly disclose, transmit, distribute, assign, lend, translate, or adapt the Company Documents, Etc., without the Company’s prior approval.
2. The rights to the User-related information on the LINE platform obtained by the Customer through the use of the Service (including, without limitation, any User’s name, nickname, LINE account ID, icon image, status message, image, user identifier, etc.) shall be owned by the Company, and the Customer may only use such information within the scope of the purpose of the Service.
3. The rights to the information obtained by the Customer through the PCS (meaning information sent and received between the User and the PCS over LINE, but excluding the information set forth in the two (2) preceding paragraphs that is owned by the Company; hereinafter, the “PCS Communication Information”) shall be owned by the Customer, and the Company shall in no way provide any protection for any PCS Communication Information.
4. In the event that the Customer makes any inventions, devices, creations, etc., in relation to its development or operation of the PCS (each, an “Invention, Etc.”), the Customer shall notify the Company of the contents thereof in writing. The ownership of the rights (including patent rights, utility model rights, design rights and copyrights) in and to any Invention, Etc., shall be determined by the parties upon separate consultation. Further, in the event that an application for a patent, etc., is made for an Invention, Etc., (meaning applications for patents, utility models, designs, etc., and including overseas applications), the applicant shall be determined upon prior consultation with the Company.
5. Even if the consultation set forth in the preceding paragraph determines that the Customer owns the rights to an Invention, Etc., the Customer shall, upon the Company’s request, grant a free-of-charge license to the Company and a third party designated by the Company (collectively, the “Licensee”) for the right to work or use the Invention, Etc., (including development by the Licensee of its own software, etc., the Licensee’s use of such software, etc., or the Licensee’s allowing a third party to use the same), without restriction of area and period, and shall not exercise its author’s moral rights.
6. In the event that the Operator conducts any development, operation, or management pertaining to the Service, the Customer shall provide any necessary provisions in an agreement entered into between the Customer and the Operator to ensure that there is no impediment to the handling as set forth in two (2) preceding paragraphs.
7. The Customer agrees in advance that the PCS Communication Information may be stored on the User’s device and that the User may continue to use the PCS Communication Information.
Article 8 (Interruption and Suspension of Service Provision)
1. The Company does not provide any guarantee, either express or implied, that the Service is free from any factual or legal defects (including, without limitation, defects in relation to safety, reliability, accuracy, completeness, effectiveness, fitness for a particular purpose, legality in terms of use for a particular purpose, security, etc.; errors, or bugs; or infringement of rights).
2. If any of the following occur, the Company may interrupt or suspend the provision of all or part of the Service. In this case, the Company shall make reasonable efforts so that the impact on the Customer and the User due to such Service interruption or suspension will be minimized:
(1) When performing an inspection, maintenance, construction work, etc., on the facility used for the Service;
(2) When any failure occurs in the facilities used for the Service; or
(3) When it becomes impossible to use telecommunications services due to an issue arising with the services provided by a telecommunication service provider.
3. In the event that the Company considers that the Customer or the Customer’s PCS falls under any of the following items, the Company may interrupt or suspend the provision of the Service upon sending advance notice in writing (including by email) to the Customer; provided, however, that, in the event of an emergency or if it is otherwise unavoidable, the Company may interrupt or suspend the provision of the Service and then promptly provide the Customer with written notice (including by email).
(1) There is any remarkable difference from the Planning Information approved by the Company;
(2) Any prohibited matters occur as set forth in the LY Corporation Common Terms of Use, these Specific Terms and Conditions, and other provisions established by the Company;
(3) The Customer fails to pay the Use Fees for the Service;
(4) The PCS Collected Information, Etc. is improperly collected;
(5) The PCS is not in compliance with the Guidelines;
(6) In connection with the Customer’s use of the Service, any complaint is made directly to the Company, or any complaint is made with respect to the Customer or the Company in any media (including, without limitation, social media, etc.); or
(7) Other than the foregoing, if the Company considers it inappropriate.
4. In the event that a message or other communication that the User intended to enter on the PCS cannot be sent to or received by the PCS as a result of transmission between LINE and the PCS being congested or blocked due to the PCS or the Customer’s telecommunications facilities connected with the PCS, the Company may, at its own discretion, discard all or part of such communications and may interrupt or suspend the Service without providing prior notice to the Customer.
5. The Customer agrees in advance that there may be cases where the communications between LINE and the PCS are affected due to interruption or suspension of the provision of the Service, and that the PCS may not properly operate.
6. The Company shall not be liable for any damage caused to the Customer or the User, regardless of the reason therefor, due to any interruption or suspension of the provision of the Service (including LINE).
Article 9 (Confirmation of Legality)
1. The Customer represents and warrants that, as of the time of the application made pursuant to Article 3, Paragraph 2, the Customer has made a prior inquiry with, and received confirmation of the legality of providing specific services to the User by using the Service, from any governmental authority reasonably expected to regulate the relevant services. The Customer shall not be obligated to make such confirmation in the absence of any applicable laws or regulations.
2. The Customer shall continue to confirm the legality of providing specific services to the User even after the use of the Service has commenced.
3. In the event that the Customer fails to fulfill the obligation to make the confirmation set forth in the two (2) preceding paragraphs, and if it is found that providing the specific services to the User through the Service is unlawful, the Company may immediately suspend the provision of the Service or terminate the Individual Agreement, and shall not be liable for any damage caused to the Customer in relation to such suspension or termination. Furthermore, if providing the specific services to the User through the Service is found to be unlawful, the Customer shall immediately provide compensation in full to the Company for any amounts equivalent to the compensation for (i) any damage caused to the Company, as well as (ii) any damages payable by the Company to any third parties (including, without limitation, attorneys’ fees).
Article 10 (Termination of Provision)
1. In the event that the Customer falls under any of the following, and if the Customer fails to correct such situation despite the Company having requested the Customer to make correction by providing a reasonable period of time, the Company may terminate the Individual Agreement:
(1) Any of the events set forth in Article 8, Paragraph 3 occur to the Customer; or (2) The Customer breaches any provision of these Specific Terms and Conditions.
2. Notwithstanding the preceding paragraph, if no access is made from the PCS developed by the Customer to LINE for six (6) months or more, and if the Customer fails to raise any particular objection by the end of thirty (30) days from the date on which the Company sends a prior notice in writing (including by email) to the Customer, the Company may suspend the provision of the Service or terminate the Individual Agreement as of the date on which thirty (30) days have passed from when the Company sent out such notice.
3. If LINE Point services are terminated, the Service and the Individual Agreement shall also be automatically terminated.
Article 11 (Measures to be Taken After Termination)
Upon the termination of the Individual Agreement, the Customer shall immediately cease using the IDs, Etc., delete the information set forth in Article 7, Paragraph 3 from the Development Environment, and promptly dispose of the information and the Company’s Documents, Etc., set forth in Article 7, Paragraph 2. The deletion or disposal of the information and the Company Documents, Etc. set forth in Article 7, Paragraphs 2 and 3 shall be carried out in accordance with the LINE User Data Policy.
Article 12 (Governing Law, Jurisdiction)
These Specific Terms and Conditions shall be governed by the laws of Japan. Any dispute between the Customer and the Company arising out of or in relation to the Service shall be exclusively submitted to the Tokyo District Court in the first instance.
Revised on March 31, 2020
Revised on May 24, 2023
Revised on October 1, 2023
Revised on August 1, 2025