LINE LIVE Terms of Use
These LINE LIVE Terms of Use (these “Terms”) set forth the terms of use between LINE Corporation (“LINE Corp.”) and users (individually, the “User” and collectively, the “Users”) relating to the use of any and all services and products concerning LIVE LINE provided by LINE Corp (the “Service”).
1. Definitions
1.1. “App” means the “LINE LIVE” app for operating systems on smartphones and tablet devices, which is provided by LINE Corp. for the Service.
1.2. “Browser Version” means the website provided by LINE Corp. for use of the Service on web browsers.
1.3. “LINE Account” means the account on the “LINE” service operated by LINE Corp.
1.4. “Content” means videos, images, text, audio files, music, software, programs, computer code and other information.
1.5. “Subject Content” means Content such as videos and images that may be browsed and accessed through the Service, including User Content (as defined below), as well as the data thereof.
1.6. “User Content” means Content distributed or posted by users through the Service, including User Video (as defined below) and Comments (as defined below).
1.7. “User Video” means videos distributed by the Users through the Service, including titles, names of distributors, introductory statements, etc.
1.8. “Comments” means thoughts, recommendations and other comments regarding Subject Content posted by the Users on the Service.
1.9. “Coins” means the prepaid payment instrument or the like called “LINE LIVE Coin,” which is exclusively used for the Service in order to use charged services or Content within the Service.
1.10. “Separate Terms and Conditions” means terms and conditions released or uploaded by LINE Corp. in relation to the Service, aside from these Terms, under the title “terms,” “guidelines,” “policy” or the like.
1.11. “LINE LIVE Account” means the account created when the User starts using the Service, and, together with LINE Account, is referred to as “LINE LIVE Account, Etc.”
2. Consent to these Terms
2.1. The Users may use the Service only in accordance with the provisions specified in these Terms. The Users may not use the Service unless they consent to these Terms.
2.2. Minors may only use the Service if they obtain consent from a legal guardian such as their parent.
2.3. If there are any Separate Terms and Conditions, the Users shall also comply with the provisions of the Separate Terms and Conditions in addition to those of these Terms.
3. Modification of these Terms
LINE Corp. may modify these Terms when LINE Corp. deems it to be necessary, within the scope of the purposes of the Service. In such case, LINE Corp. will indicate the contents of the modified version of these Terms, as well as the effective date of the modification, on the Service or on LINE Corp.’s website, or will publicize the same to Users by notifying Users in the manner prescribed by LINE Corp. Any modified Terms shall become effective as of the effective date thereof.
4. Account
4.1. The User’s LINE Account may be used for authentication when the User uses the Service. Upon use of the Service, the User may be required to hold a LINE Account. As for management and other use of the LINE Account, the LINE Terms and Conditions of Use shall apply, and therefore, the Users are required to refer to the LINE Terms and Conditions of Use along with these Terms.
4.2. When the User registers information upon use of the Service, the User must register true, accurate and complete information and must modify such information to ensure that it is kept up-to-date at all times.
4.3. When the User registers any authentication information such as e-mail address and password upon use of the Service, the User shall, at its own responsibility, strictly manage the same to prevent any unauthorized use. LINE Corp. may deem any and all acts conducted within the User’s LINE LIVE Account, Etc. as the acts conducted by such User.
4.4. The User may carry over the Service usage history (including, without limitation, Coins purchase history/balance, the usage rights of the Service, including browsing of and access to the Subject Content, and browsing and access history to the Subject Content; the same shall apply hereinafter) to the device authenticated in the same LINE LIVE Account; provided, however, that the carrying over of Coins shall be subject to restrictions specified in the provision of Article 13.5.
4.5. When the LINE LIVE Account is deleted, the usage history of the Service will disappear. The User should be aware that the connection with the LINE LIVE Account cannot be restored even when the User accidentally deletes the LINE Account, etc. connected with the LINE LIVE Account. In such cases, the Users shall provide their consent that LINE Corp. will not be liable, in any way, for any loss or inconvenience incurred by the Users as a result of the suspension or deletion of a LINE LIVE Account.
5. Privacy
5.1. LINE Corp. respects the privacy of the Users and pays the utmost attention to security in order to securely manage information collected from the Users.
5.2. For the purpose of preparing statistical data and providing improved service to the Users, LINE Corp. shall acquire: (i) the Users’ browsing and access history of the Subject Content under the Service (e.g., titles of the Subject Content, period of time and number of times of browsing and access); (ii) distribution and posting history of User Content; (iii) purchase and usage history of Coins; and (iv) other Users’ usage history of the Service. Aside from the foregoing, personal information shall be handled in accordance with the LINE Privacy Policy.
5.3. Without any actions by Users, User’s profile information such as icon and nickname may be visible to other Users by using the Service including watching and browsing the Subject Content.
6. Ownership of Rights
Intellectual property rights and other rights pertaining to the Service (but excluding certain parts of the Subject Content) shall belong to LINE Corp. The intellectual property rights and other rights pertaining to the aforementioned certain parts of the Subject Content shall belong to entities affiliated with LINE Corp. or other rights holders.
7. Provision of Service
7.1. LINE Corp. shall grant the Users non-exclusive rights to use the Service in accordance with these Terms or the usage conditions posted on the Service. Even if “Purchase,” “Sale,” etc. are displayed on the screen of the Service, no intellectual property rights or ownership pertaining to any services or Content shall be transferred to the Users, and only the aforementioned usage rights shall be granted to the Users.
7.2. The Users may not transfer, lend or make other disposition, or inherit their usage rights pertaining to the Service to any third party.
7.3. The Users shall, at their own expense and responsibility, prepare any PC, mobile phone device, smartphones and other communication device, operating system, communication means, electricity, etc. which are necessary for using the Service.
7.4. LINE Corp. may provide all or any part of the Service to only specific Users who satisfy conditions such as age, provision of User identification, provision of registered information, use area, usage status of the LINE LIVE Account, Etc. and other conditions that LINE Corp. deems to be necessary.
7.5. When LINE Corp. deems it necessary, LINE Corp. may modify or terminate all or any part of the Service, at any time, without providing prior notice to the Users.
7.6. LINE Corp. may cease providing all or part of the Service without any prior notice to Users in case of the occurrence of any of the following:
(1) When conducting maintenance or repair of systems;
(2) When the Service cannot be provided due to force majeure such as an accident (fire, power outage, etc.), act of God, war, riot, labor dispute;
(3) When there is system failure or heavy load on the system;
(4) When securing the safety of Users or third parties, or in the case of an emergency for the public welfare; or
(5) When LINE Corp. reasonably determines it to be necessary, other than those set forth in items (1) through (4).
7.7. Certain parts of the Service may be subject to restrictions on method of use (including the App, Browser Version and other methods).
7.8. Certain parts of the Service, including but not limited to providing bonus set forth in Article 12, may be unavailable to be used depending on the use area or registration/usage status of the LINE LIVE Account, Etc.
7.9. The Users under the age of 18 may not distribute on the Service from 22:00 to 5:00 of the next morning.
8. Advertising
LINE Corp. may distribute or post advertisements from LINE Corp. or a third party on the Service.
9. Services from Third Parties Other Than LINE Corp.
The Service may contain services or Content provided by third parties other than LINE Corp. Any responsibility for such services or Content shall be borne by the entity providing the same. Further, such services or Content shall be subject to the applicable terms of use or other conditions set forth by the entity providing the same.
10. Content
10.1. The Subject Content may be browsed or accessed by using the App or Browser Version or by other methods prescribed by LINE Corp. If there are any usage conditions set forth with respect to the Subject Content, such as usage fees, use period and settlement method, User shall comply with the same.
10.2. If User uses Coins when using the Service, such User may not cancel the same. However, this does not apply where permitted by laws and regulations.
10.3. Certain parts of the Subject Content may be subject to restrictions on the period for browsing or accessing the same.
10.4. Certain parts of the Subject Content may be subject to restrictions on the method of use (including the App, Browser Version and other methods).
10.5. The Users may not use the Subject Content beyond the usage form intended under the Service (including acts of duplication, transmission, reproduction, and alteration).
10.6. Certain parts of the Subject Content may be unavailable to be browsed or accessed depending on the use area or usage status of the LINE LIVE Account, Etc.
11. User Content
11.1. The Users may distribute or post User Content on the Service in accordance with the “Usage Guidelines” or other methods prescribed by LINE Corp. The Users shall be responsible for distribution or posting of their own User Content. Furthermore, User Content distributed or posted by the Users may not be deleted by the relevant User.
11.2. In order to distribute User Video, the Users must take procedures such as LINE log-in or other procedures prescribed by LINE Corp.
11.3. Any rights pertaining to User Content shall belong to the relevant User and LINE Corp. shall not acquire such rights.
11.4. The Users shall grant LINE Corp. and other Users the rights to use that are necessary to browse or access User Content distributed or posted by such User through the Service (including reproduction for storing such User Content on a server and public transmission for displaying such User Content on other Users’ devices), free-of-charge and without restriction on area and period.
11.5. The Users shall grant LINE Corp. the rights to use and alter User Content distributed or posted by such User to the extent necessary for provision of the Service (including, without limitation, creation of banners and resizing of images), construction, improvement, maintenance, etc. of LINE Corp.’s system, free-of-charge and without restriction on area and period. In this case, LINE Corp. may omit part of such User’s information, including such User’s name.
11.6. The Users shall grant LINE Corp. the rights to use User Content distributed or posted by such User through the Service, or other than through the Service, such as in magazines and websites, for the purpose of publicity and advertising of User Content, the Service or LINE Corp. (including duplication, screen presentation, public transmission, recitation, exhibition, distribution, rental, translation and adaptation; hereinafter referred to as “use” in this paragraph), free-of-charge and without restriction on area and period. Furthermore, the User shall grant LINE Corp. and other Users the rights to use any part of User Content by utilizing functions provided in the Service by LINE Corp. through the Service or websites other than the Service, free-of-charge and without restriction on area and period.
11.7. The Users shall manage and store, at their own responsibility, any and all data pertaining to User Content by way of backing up the same as appropriate, and LINE Corp. shall provide no guarantee whatsoever, including with regard to storage of data pertaining to User Content.
11.8. Unless it violates the laws and regulations, when it is necessary to confirm the status of compliance with the applicable laws and regulations, or these Terms, or if it otherwise becomes necessary for LINE Corp., LINE Corp. may confirm the content of the User’s User Content; provided, however, that LINE Corp. shall not be obliged to make such confirmation.
11.9. LINE Corp. may freely set, change, etc. whether or not distribution or posting of User Content is permitted, as well as the location and duration for distribution or posting of User Content, etc. Furthermore, in cases where the retention period prescribed by LINE Corp. for the User’s User Content is elapsed, LINE Corp. may suspend the public release of User Content or delete User Content, without providing prior notice to the relevant User.
11.10. The Users warrant: that the content of User Content does not infringe upon any third party copyrights, trademark rights, patent rights, design rights, utility model rights, trade secrets, honor rights, likeness rights, privacy rights, publicity rights or other rights under applicable laws and regulations or contracts; that the content of User Content is not in violation of applicable laws and regulations; and that such User has legitimate authority to distribute or post User Content on the Service and also to grant the rights to use under Articles 11.4 to 11.6. With regard to the copyrighted work prescribed by LINE Corp., LINE Corp. may obtain the rights to use such copyrighted work within relevant User’s Service, in advance, from management organizations, etc. that manage copyrights, etc.
11.11. If LINE Corp. is pursued by any third party or becomes subject to disposition by an administrative authority, etc. as a result of a violation specified in the preceding paragraph, the relevant User shall resolve such issue at its expense and responsibility, and LINE Corp. may demand such User to pay all of the loss and expenses incurred by LINE Corp. in relation thereto.
11.12. Users shall not exercise their rights such as author’s moral rights with respect to the User Content in relation to the use by LINE Corp. or a third party designated by LINE Corp. under Articles 11.4 to 11.6 above.
12. Bonus
12.1. LINE Corp. may provide the Users with the bonus prescribed by LINE Corp. (the “Bonus”) based on the criteria prescribed by LINE Corp. (the “Criteria”). LINE Corp. may, at its discretion, determine or change the content of the Criteria and Bonus.
12.2. If any fees arise upon provision of the Bonus, the User shall bear such fees, and LINE Corp. may withhold such fees upon provision of the Bonus. If any foreign exchange conversion fees arise upon provision of the Bonus, the User shall bear the same.
12.3. Even if the Bonus is unable to be calculated due to a failure of LINE Corp.’s system or interference by any third party, LINE Corp. shall bear no responsibility whatsoever therefor.
12.4. After LINE Corp. has notified the content of the Bonus to be provided to the Users, if it is found that the content of such Bonus is inaccurate in light of the Criteria, LINE Corp. may correct the content of such Bonus or cancel the provision of such Bonus.
12.5. User may not request LINE Corp. for the provision of any part of the Bonus in installments.
12.6. LINE Corp. may deem that the User has waived such User’s rights to receive the Bonus if User falls under any of the following:
(1) Such User is in breach of applicable laws and regulations, these Terms or any Separate Terms and Conditions or commits any act that is likely to constitute a breach thereof;
(2) Such User is an anti-social group, a member of an anti-social group or a related party thereof;
(3) Such User’s LINE Account is suspended or deleted;
(4) Even though LINE Corp. has notified such User to designate a valid method to receive the Bonus, such User fails to do so within one (1) year;
(5) Even though LINE Corp. has requested such User to receive the Bonus, such User fails to do so within one (1) year;
(6) LINE Corp. has been unable to contact such User through such User’s registered information for one (1) year or more;
(7) With regard to a monthly Bonus notified to User, two (2) years have elapsed from the last day of the month in which such monthly Bonus arises; or
(8) Cases other than those set forth in items (1) to (7) where LINE Corp. reasonably determines to be inappropriate.
13. Coins
13.1. Coins shall be provided to the Users by the methods designated by LINE Corp. such as purchase through the Service, special offers and the like. LINE Corp. shall determine the purchase unit, settlement method, use period and other conditions for providing Coins and LINE Corp. shall display the foregoing on the Service or on LINE Corp’s website.
13.2. Coins may not be exchanged for any rights other than the rights to use charged services or Content within the Service designated by LINE Corp., and may not be exchanged for cash, property or other economic benefits. The amount of Coins necessary for exchange of the charged services or Content, as well as the other conditions for exchanging Coins, shall be determined by LINE Corp. and displayed on the Service or on LINE Corp’s website.
13.3. No refund shall be made for Coins for any reason whatsoever; provided, however, that the foregoing shall not apply if LINE Corp. abolishes the Service or it is necessary to provide a refund under applicable laws and regulations. In this case, the method for refunding Coins shall be determined by LINE Corp. pursuant to applicable laws and regulations and shall be posted on the Service or on LINE Corp’s website etc.
13.4. Coins may only be used through the LINE LIVE Account which is used when purchasing such Coins. Coins may not be assigned, transferred to another LINE LIVE Account or made other disposition.
13.5. Coins may be carried over to the device authorized by the same LINE LIVE Account; provided, however, that Coins provided on a device whose operating system differs may not be carried over or combined, as the type of such Coins differs even if the name is the same.
14. Provision of Subscription Services
14.1. Users may receive services in exchange for payment of a fee or under the terms and conditions prescribed by LINE Corp., wherein the Users pay a certain amount of considerations to use certain Subject Content designated by LINE Corp. for a certain period of time (the “Subscription Services”). Users shall abide by these Terms, the fees for the Subscription Services, the payment method thereof, as well as other terms and conditions of use posted on the Services or on LINE Corp’s website.
14.2. Users may take procedures for the cancellation of Subscription Services at any time; provided, however, that even if a User takes the procedures for cancellation prior to the intended period of use, the User may not change such period of use, nor may the User cancel the purchase of the Subscription Services. In such case, the fees already paid will not be refunded, nor will there be any refund on a pro rata basis. However, the foregoing will not apply if laws or regulations require otherwise.
14.3. If a User does not complete their cancellation procedure by the designated date and time, the period of use of the Subscription Services may be automatically renewed in accordance with the terms prescribed by LINE Corp. even after the end of the period of use of such Subscription Services.
15. Prohibited Acts
LINE Corp. prohibits Users from engaging in any of the following acts when using the Service:
15.1. Acts that violate applicable laws and regulations, court judgments, decisions or orders, or legally binding administrative measures;
15.2. Acts that may be in violation of public order, morals or customs;
15.3. Acts that infringe upon LINE Corp.’s or any third party’s intellectual property rights such as copyrights, trademark rights, patent rights, honor rights, privacy rights and other rights under applicable laws and regulations or contracts;
15.4. Acts of distributing or posting: excessively violent or explicitly sexual expressions; expressions constituting child pornography or child abuse; expressions that lead to discrimination based on race, national origin, creed, sex, social status, family origin, etc.; expressions that induce or promote suicide, self-injurious behavior or drug abuse; or expressions that include anti-social content or that cause discomfort to others;
15.5. Acts of impersonating LINE Corp. or a third party, or acts of spreading false information or information that is difficult to confirm whether it is true or false;
15.6. Acts of sending the same or similar Comments to a number of sections where Comments are posted (except for those approved by LINE Corp.) or other acts that LINE Corp. deems as spamming;
15.7. Acts of exchanging usage rights of the Service or the Subject Content for cash, property or other economic benefits using any method other than the method prescribed by LINE Corp.;
15.8. Acts of using the Service for marketing, publicizing, advertising, solicitation or other profit making purposes (except for those approved by LINE Corp.); acts of using the Service for the purpose of sexual conduct or obscene acts; acts of using the Service for the purpose of meeting or dating a third party stranger (including distribution or posting of an ID of a LINE Account, etc.); acts of using the Service for the purpose of harassing, slandering or defaming other Users; or acts of using the Service for any purpose other than the purpose of use intended under the Service;
15.9. Acts of distributing or posting User Content or acts of obtaining the Bonus by using illegal or inappropriate method;
15.10. Acts of providing anti-social forces with benefits or other cooperation;
15.11. Acts of solicitation regarding religious activities or religious groups;
15.12. Acts of illegally collecting, disclosing or providing other people’s personal information, registered information, usage history information, etc.;
15.13. Acts of causing interference with a server or network system of the Service; acts of illegally operating the Service by using bots, cheat tools or other technical measures; acts of intentionally exploiting a malfunction in the Service; acts of accessing the Service via communication devices to which alteration such as routing or jail breaking has been conducted; acts of making unreasonable inquiries or demands to LINE Corp., such as repeatedly asking the same question beyond necessity; and acts of preventing or interfering with LINE Corp.’s operation of the Service or the Users’ use of the Service;
15.14. Acts of decoding the source code of the Service, such as by way of reverse engineering, disassembling or the like, for unreasonable purposes or in an unfair manner;
15.15. Acts of supporting or promoting any of the acts constituting those specified in Articles 15.1. to 15.14.; and
15.16. Acts other than those set forth in Articles 15.1. to 15.15. that LINE Corp. reasonably determines to be inappropriate.
16. User Responsibility
16.1. The User shall use the Service at such User’s own responsibility, and shall bear any and all responsibility for any acts conducted through the Service and any results thereof.
16.2. LINE Corp. may suspend the use of all or part of the Service (including, without limitation, suspension of publication or deletion of all or any part of User Content and suspension or revocation of usage rights of the Subject Content), suspend or delete LINE LIVE Account, Etc. or its usage history, cancel any agreement between a User and LINE Corp. with respect to the Service (including, without limitation, any agreement based on these Terms, hereinafter the same) or take any other measure LINE Corp. reasonably determines to be necessary and appropriate without prior notice to such User in the case that such User (in the case of an entity, its representative, officer, person who substantially holds management rights, agent or intermediary) falls under or there is a possibility that such User falls under any of the following items:
(1) A User is in breach of applicable laws and regulations, these Terms, or any Separate Terms and Conditions;
(2) A User is an anti-social group, a member of an anti-social group or a related party thereof;
(3) A User tarnishes LINE Corp.’s credibility by spreading false information, using fraudulent means or force, or other unlawful means;
(4) A User is subject to a petition for attachment, provisional attachment, or auction procedures such as bankruptcy, civil rehabilitation, corporate reorganization, special liquidation proceedings or similar procedures are commenced; or LINE Corp. otherwise reasonably determines that there is uncertainty with respect to User’s credibility; or
(5) A User has not used the Service for a certain period of time or LINE Corp. reasonably determines that the User will not use the Service in the future; or
(6) The relationship of trust with a User is lost or LINE Corp. otherwise reasonably determines that it would not be appropriate for LINE Corp. to provide the Service to User, due to reasons other than as set forth in items (1) to (5) above.
16.3. If LINE Corp. incurs any direct or indirect damage (including burden of attorneys’ fees) as a result of the User’s use of the Service (including cases where LINE Corp. receives complaints from a third party due to such use), such User must immediately compensate LINE Corp. for such loss/damage in accordance with LINE Corp.’s request.
17. NO WARRANTY
LINE CORP. SHALL PROVIDE NO WARRANTY, EITHER EXPRESSLY OR IMPLIEDLY, WITH RESPECT TO THE SERVICE (INCLUDING THE SUBJECT CONTENT), THAT THERE ARE NO DEFECTS (INCLUDING, WITHOUT LIMITATION, FAULTS WITH RESPECT TO SECURITY, ETC., ERRORS OR BUGS, OR VIOLATIONS OF RIGHTS) OR NO PERFORMANCE OF ENCRYPTION OR DECRYPTION, AND, AS TO THE SAFETY, RELIABILITY, ACCURACY, COMPLETENESS, EFFECTIVENESS AND FITNESS FOR A PARTICULAR PURPOSE. LINE CORP. WILL IN NO WAY BE RESPONSIBLE FOR PROVIDING USERS WITH THE SERVICE AFTER DELETING SUCH DEFECTS.
18. LINE CORP.’S LIMITATION OF LIABILITY
18.1. LINE CORP. WILL NOT BE LIABLE FOR ANY DAMAGE INCURRED BY USERS FROM THE USE OF THE SERVICE, UNLESS SUCH DAMAGE IS ATTRIBUTABLE TO THE INTENTIONAL OR GROSSLY NEGLIGENT ACTS OF LINE CORP.; PROVIDED, HOWEVER, THAT, IN THE CASE THAT THE AGREEMENT BETWEEN THE USER AND LINE CORP. WITH RESPECT TO THE USE OF THE SERVICE FALLS UNDER A CONSUMER CONTRACT AS DEFINED UNDER THE CONSUMER CONTRACT ACT OF JAPAN (“CONSUMER CONTRACT”), LINE CORP. WILL BE LIABLE TO PROVIDE COMPENSATION FOR DAMAGE ARISING DUE TO NEGLIGENCE ON THE PART OF LINE CORP. (EXCLUDING GROSS NEGLIGENCE) ARISING FROM CONTRACT OR TORT ONLY WITHIN THE RANGE OF (A) THE DAMAGE WHICH IS NORMALLY INCURRED (I.E., EXCLUSIVE OF LOST PROFITS AND OTHER DAMAGES ARISING UNDER SPECIAL CIRCUMSTANCES), AND (B) THE AMOUNT OF USAGE FEES FOR THE SERVICE RECEIVED FROM SUCH USER FOR FEE-BASED SERVICE FOR THE MONTH IN WHICH SUCH DAMAGE HAS BEEN INCURRED, AT MAXIMUM.
18.2. IF A USER INCURS DAMAGE AS A RESULT OF GROSS NEGLIGENCE ON THE PART OF LINE CORP., LINE CORP. WILL BE RESPONSIBLE TO PROVIDE COMPENSATION FOR THE DAMAGE INCURRED BUT ONLY WITHIN THE RANGE OF (A) THE DAMAGE WHICH IS NORMALLY INCURRED (I.E., EXCLUSIVE OF LOST PROFITS AND OTHER DAMAGES ARISING UNDER SPECIAL CIRCUMSTANCES), AND (B) THE AMOUNT OF USAGE FEES FOR THE SERVICE RECEIVED FROM SUCH USER FOR FEE-BASED SERVICE FOR THE MONTH IN WHICH SUCH DAMAGE HAS BEEN INCURRED, AT MAXIMUM; PROVIDED, HOWEVER, THAT THE FOREGOING SHALL NOT APPLY IF THE AGREEMENT BETWEEN SUCH USER AND LINE CORP. FALLS UNDER THE DEFINITION OF A CONSUMER CONTRACT.
18.3. LINE CORP. SHALL NOT BE INVOLVED IN OR LIABLE, IN ANY WAY, FOR ANY TROUBLE, DISPUTE, ETC. OCCURRING BETWEEN THE USER AND ANOTHER USER OR ANY THIRD PARTY ARISING FROM THE SERVICE.
19. Relationship between these Terms and Laws and Regulations
If the terms of these Terms violate any laws and regulations applicable to an agreement between Users and LINE Corp. with respect to the Service (including, without limitation, the Consumer Contract Act of Japan), such terms, to the extent of such violation, shall not apply to the agreement with the Users; provided, however, that the remaining terms of these Terms shall not be affected.
20. Contact Method
20.1. Any contact from LINE Corp. to the Users in relation to the Service shall be made by way of posting in an appropriate location on the Service or on LINE Corp.’s website, or by using methods that LINE Corp. deems to be appropriate.
20.2. Any contact from the Users to LINE Corp. in relation to the Service shall be made by way of sending an inquiry form available at an appropriate location on the Service or on LINE Corp.’s website, or using methods designated by LINE Corp.
21. Governing Law, Jurisdiction
Where LINE Corp. has provided Users with a translation of the Japanese language version of these Terms (the “Japanese Version”), the Japanese Version will govern the relationship between Users and LINE Corp. In the event of any conflict between the Japanese Version and a translation thereof, the provisions in the Japanese Version shall take precedence over any other translation. These Terms shall be governed by the laws of Japan. LINE Corp. and the Users agree that any disputes arising out of or in relation to these Terms shall be subject to the exclusive jurisdiction of the Tokyo District Court in the first instance.
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Established on August 8, 2016
Date of last update: July 26, 2021